How can front-line workers help?
If there is a lawyer representing the person, a front-line worker could offer to act as the designated representative. Or, they could recommend another suitable person, preferably someone who knows the client.
If there is no lawyer involved in the case, a front-line worker can:
- ask the Immigration and Refugee Board to appoint a designated representative, and
- offer to act as the designated representative or work with whoever is appointed.
To learn more, read the Designated Representative’s Guide.