For more legal information, visit the CLEO website and Steps to Justice

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The Refugee Claim Process

The Refugee Claim Process

Flow chart showing the key stages of a claim.

Your Refugee Hearing

Your Refugee Hearing

Take an online tour of a refugee hearing room in Toronto and find information to help you prepare for a hearing.

Ready Tour

Ready Tour is a free program that helps you prepare for your refugee hearing or an appeal at the Refugee Appeal Division. Register now.

Related websites

Click here for information about getting legal help. Refugee claimants should try to get legal help with their claims.

Your Legal Rights – Immigration and refugee law resources
A project of CLEO, Your Legal Rights is a website of free legal information for people in Ontario. This website has free, practical, and easy-to-find legal information produced by hundreds of organizations across Ontario.

Canadian Council for Refugees (CCR)
The CCR website includes many resources produced by the CCR and member organizations on the rights of refugees.

Canadian Association of Refugee Lawyers (CARL)
The CARL website has news, advocacy and research on refugee issues.

Canada Border Services Agency (CBSA)
The CBSA website has information for visitors to Canada about entry requirements and visas.

Immigration and Refugee Board (IRB)
The IRB website includes the Basis of Claim Form, Claimant’s Guides, and IRB guidelines and policies.

Immigration, Refugees and Citizenship Canada (IRCC)
The IRCC site includes forms and guides for applications.

Law Facts: Refugee law
This Legal Aid Ontario website offers information resources for refugees.
The website provides newcomers with information and resources to settle in Ontario.

Settlement at work
Settlement at Work provides news, events and resources for professionals in the settlement sector of Ontario.



Last updated: Feb 5, 2018


All taxonomy terms:

All taxonomy terms: Letters

All taxonomy terms: Forms

All taxonomy terms: Fees

All taxonomy terms: Timelines

All taxonomy terms: Inadmissibility

All taxonomy terms: Proof of identity

All taxonomy terms: Applying for OHIP

All taxonomy terms: Special hearings