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What are ‘procedural accommodations’?

Any reasonable measure that helps a vulnerable person at their hearing or with other Immigration and Refugee Board processes could be a procedural accommodation. Here are some examples:

  • allowing a support person to participate in a hearing
  • creating a more informal setting for a hearing
  • requesting a female interpreter or Board member for a hearing

If a claimant is recognized as a vulnerable person, the Guideline requires the Board to question them "with sensitivity and respect." Often, this means the Immigration and Refugee Board will avoid direct questions about traumatic events. However, they may ask questions about what happened immediately before and after those events.

Last updated: Mar 4, 2013


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